Privacy Policy

Welcome to Housr! myhousr Inc., (“housr”, "we," "our," or "us") is dedicated to protecting the privacy of our users, particularly students and educational institutions, and we are committed to protecting your privacy and ensuring that your personal information is handled responsibly.  This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information when you use the myhousr app or associated services:

Personal Information:

• Student Information: Name, email address, student ID, enrolment status, academic records, and other school data.
• Contact Information: Email address, phone number, and mailing address.
• Account Information: Username, password, and security questions for authentication.
• Payment Information: Payment card details or other financial information for processing payments (if applicable).

Non-Personal Information:

• Usage Data: Information about how you interact with the App, including the features you use, the pages you visit, and other actions taken within the App.
• Device Information: Details about the device you use to access the App, such as hardware model, operating system, IP address, and mobile network information.
• Location Data: If enabled, we may collect information about your location through GPS, Wi-Fi, or other methods.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: Facilitate account creation, access, and management.
• Communication: Send important updates, notifications, and other information related to the App or your educational experience.
• Personalization: Tailor the content and services offered to meet the needs and preferences of individual users.
• Providing Services: To deliver the best roommate experience and enable access to our services.
• Customer Support: To respond to your inquiries, address issues, and provide customer support.
• Improving Our Services: To analyze usage patterns, troubleshoot problems, and enhance the functionality of the app.
• Security: Ensure the safety and integrity of our App, including fraud prevention and data protection.
• Compliance: Adhere to legal obligations.
• Analytics: Analyze usage data to improve our App and develop new features.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Educational Institutions: We may share relevant student data with the educational institution with which you are affiliated to facilitate services.
• Service Providers: We may share your information with third-party vendors and service providers who perform functions on our behalf, such as data storage, payment processing, or customer support.
• Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
• With or Without Your Consent: We may share your information with other third parties when you have given your explicit consent.

5. Data Security

We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, secure data storage, and access controls. However, please be aware that no security measures are perfect, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information through your account settings or by contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, commonly used format.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving non-essential communications from us, such as marketing emails.
• Location Data: You can disable location tracking by adjusting the settings on your device.

7. Children's Privacy

Our App is intended for use by students aged 13 and older. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with through our App.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the "Effective Date" at the top of this policy will be updated accordingly. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at: hello@myhousr.com